Frequently Asked Questions
Got questions about our desert safaris, camel rides, dune bashing, or booking process? We've answered the most common ones below. If you need more help, reach out on WhatsApp or give us a call.
Safety & Licensing
Are your drivers licensed and certified?
Yes, absolutely. All our drivers hold the RTA Safari Driver Permit and have completed mandatory DET (Dubai Department of Tourism) training. Every vehicle is officially registered and licensed with the Dubai authorities. Your safety is our top priority.
What safety measures are in place during dune bashing?
Our 4x4 vehicles are modern, well-maintained, and equipped with advanced suspension systems designed for desert terrain. Drivers are trained professionals with years of experience navigating dunes safely. We also adjust pacing and intensity based on passenger comfort—just let your driver know if you'd prefer a gentler experience.
Is it safe for families with young children?
Yes. We recommend age 5+ for dune bashing, though younger children can join sunset safaris and camel rides. Our drivers are trained to work with families, and we can customize the experience to suit your group's comfort level. All vehicles are equipped with safety features, and our professional service ensures a secure, enjoyable experience for all ages.
Motion Sickness & Comfort
Will I get motion sickness on dune bashing?
Some guests experience mild motion sensations, but most don't. Our modern vehicles have excellent suspension systems that absorb bumps effectively. The key is preparation: stay hydrated, avoid heavy meals beforehand, and sit in the front seat if possible—it really helps. If you're prone to motion sickness, let us know and we'll adjust the pace.
What can I do to prevent motion sickness?
Drink plenty of water, eat light meals before the tour, and take your motion sickness medication 30 minutes before if you usually get sick. Sitting in the front passenger seat helps significantly. Focus on the horizon rather than the ground, and let your driver know about any concerns—they can adjust speed and intensity to keep you comfortable.
Can I request a gentler pace or less intense dune bashing?
Absolutely. We offer flexible itineraries tailored to your group's comfort level. Just mention your preferences when you book on WhatsApp, and your driver will adjust the experience accordingly. You're in control—we want everyone to have fun and feel comfortable.
What to Expect
What should I wear on a desert safari?
Wear comfortable, breathable clothing—loose-fitting is best. Closed-toe shoes or sneakers are ideal for dune walking. Don't forget sunscreen (SPF 30+), sunglasses, and a hat or cap. Bring a light jacket or shawl for the evening—it gets cooler after sunset. Avoid bright colors if you're planning to photograph wildlife, and leave valuable jewelry at home.
What's included in the package?
Each package varies, but typically includes your private 4x4 vehicle, professional driver, refreshments (water, soft drinks, coffee, tea), and the activities listed (dune bashing, camel ride, sunset viewing, etc.). Some packages include light snacks. We'll send you a detailed breakdown when you book on WhatsApp so you know exactly what's included.
How long is a typical tour?
Most sunset desert safaris run 4–5 hours, starting in the late afternoon and returning after sunset. Camel rides and city tours can be shorter (1–2 hours) or longer depending on your preferences. We're flexible—just let us know what works best for your group when you message us on WhatsApp.
Booking & Flexibility
How do I book a tour?
It's simple: message us on WhatsApp with your preferred tour, date, and group size. We'll respond instantly with availability and pricing, and you can confirm and complete payment right there. You can also call us at (619) 748-6167 or (619) 365-5729 if you prefer to chat directly.
Can I customize my tour or request a private itinerary?
Yes, absolutely. We specialize in private, customized experiences. Whether you want to skip camel rides, add a city tour, adjust timing, or create a completely bespoke itinerary, just let us know on WhatsApp. We'll work with you to design the perfect adventure for your group.
What's your cancellation policy?
We understand plans change. Cancellations made 48 hours before your tour receive a full refund. Cancellations within 48 hours may incur a fee. Weather-related cancellations are fully refunded or rescheduled at no cost. For specific details about your booking, just ask when you book on WhatsApp—we're flexible and want to work with you.
Pricing & Inclusions
What's included in the price, and are there hidden costs?
No hidden costs. The price we quote includes your private vehicle, driver, activities, and refreshments as described. If there are any extras (like photography services or special meals), we'll mention them upfront. We believe in transparent pricing so you know exactly what you're paying for.
How much does a private desert safari cost?
Pricing depends on group size, tour type, and duration. Private vehicle safaris typically range from 800–1,500 AED per vehicle depending on inclusions. Camel rides, city tours, and airport pickup have their own pricing. Message us on WhatsApp with your preferences and we'll send you an exact quote tailored to your group.
Still have questions? We're here to help. Reach out on WhatsApp or give us a call anytime—we respond instantly and love helping guests plan their perfect Dubai adventure.